Mutaz Alanzi

Mutaz Alanzi is a seasoned professional with extensive experience in banking operations and customer experience, currently serving as a Specialist in Branch Operations Services Monitoring at Alrajhi Bank since March 2016. Mutaz has held various leadership roles including Team Leader in Customer Experience, where responsibilities included monitoring customer satisfaction and ensuring adherence to company policies. Additional experience includes leadership roles in Credit Cards and processing complaints for the Saudi Arabian Monetary Agency. Prior to Alrajhi Bank, Mutaz worked at Alkhaleej Training & Education as a Customer Care Officer in the Engagement Center. Mutaz holds a Diploma in Human Resources Management from King Saud University.