Annette Lussing has a diverse work experience in various IT roles. Annette began their career as an IT Manager at Project ACHIEVE, Inc, where they were responsible for computer/desktop operations, support, and technical personnel. Annette also handled network operations, infrastructure maintenance, and implemented software packages. Annette successfully managed projects including office moves and infrastructure upgrades.
Following this, Annette worked as a Senior Service Engineer/Project Lead at Union Bank of California and later as a Service Engineer at Enpointe Technologies, where they provided technical support and project management expertise.
Annette also worked as an IT Technician at Global Insight (for Levi's) and as an Independent Consultant at Enpointe Technologies, Inc. At Pacific Institute for Research and Evaluation, they served as an IT Specialist.
In 2015, Annette joined the City of Oakland for Robert Half Technology as a PC/Radio Support specialist, where they trained Oakland Police Department officers on the usage of new Motorola radios.
Annette's most recent roles include working as an IT Desktop Support Technician at Alameda Health System - Highland Hospital and as a Service Desk Analyst at Alameda Health System. In these positions, they provided technical assistance and support for users and devices in a hospital setting, including clinical and non-clinical applications such as Soarian Clinicals/Financials and NextGen. Annette also mentored Level I Technicians, provided documentation, and conducted training.
Overall, Annette Lussing has a strong background in IT support, project management, and technical troubleshooting.
Annette Lussing has a diverse education history. In the year 1982, they attended d'Witte Leli and obtained a Diploma in English/German after completing their studies in 1986. Annette also attended Huygenwaard from 1976 to 1984, where they earned a Highschool degree.
Annette has pursued further education in the field of Information Technology. Annette attended New Horizons Computer Learning Center, completing their studies in an unspecified year. Annette also attended Saisoft Inc from 2007 to 2008, although no specific degree or field of study is mentioned.
Annette has also received training in Computerized Business Systems/Network Administration from the Computer Learning Center, although the dates are unknown. Additionally, they have completed the ITIL 4 Foundation course from an unspecified institution.
Lastly, Annette has obtained the ITIL v4 certification from Axelos, although no specific details about the duration of this course are provided.
October, 2017 - present