AM

Amélie M.

User Care Expert

Amélie M. currently serves as a User Care Expert at Alan since November 2023. Prior to this, Amélie M. held various roles at Back Market from October 2020 to November 2023, including Lead Seller Support Manager and Seller Support Advisor, where responsibilities included assisting seller partners with technical issues and improving seller experiences. Amélie M. also worked at CWD Sellier from September 2016 to September 2020, advancing through positions such as North America Inventory, Boutiques and eSales Manager, and Customer Care Specialist, while overseeing eCommerce management and team recruitment. Early experience included roles in web marketing and administrative assistance across multiple organizations including Cultural Infusion in Australia and KEDGE Business School in France. Academic qualifications encompass a Master's Degree in Achats et Supply Chain from KEDGE Business School, an EBP International degree in Global Management, a Master of Science in Management from the University of Wisconsin-Green Bay, among others.

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