Alaska Air Group
Alyssa Umagat is a seasoned professional in the hospitality industry with extensive experience in customer advocacy and sales. Currently serving as a Senior Customer Advocacy Specialist at Alaska Airlines since October 2019, Alyssa gained prior experience as a Crew Hotel Support Specialist. Before joining Alaska Airlines, Alyssa was the Director of Sales and Marketing at BMI Hospitality, overseeing multiple hotels at SeaTac Airport and managing relationships with various groups to negotiate rates and contract events. Alyssa's background also includes roles as a Sales Coordinator at Fairfield Inn & Suites by Marriott, Information and Marketing Specialist at Seattle Southside Visitor Services, and Front Office Supervisor at DoubleTree by Hilton. Education includes studies at Highline College and Todd Beamer High School.
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