Taylor Hall has a diverse work experience spanning various industries. Starting in 2013, Taylor worked as a Sales Clerk/Supervisor at Moose Is Loose Bakery, where they trained new employees, provided customer service, and ensured the store was clean and stocked. In 2015, Taylor became an Administrative Assistant at Holyoke Marketing Co., performing general clerical and administrative tasks. They also handled phone calls, scheduled appointments, and assisted with special projects.
In 2017, Taylor joined Extended Stay America as a Front Desk Associate, where they managed guest arrivals and departures, provided friendly customer service, and answered questions about the hotel. Also in 2017, Taylor began working at Global Response as an Email & Live Chat Agent, responding to customer emails and redirecting them to the appropriate departments when necessary. In 2018, Taylor transitioned to a role as a Corporate Customer Care Specialist at Global Response, where they answered customer calls, communicated with internal partners, and helped find resolutions for customer issues.
Most recently, Taylor worked at Alaska Communications starting in 2019. They initially served as a Business Support Specialist II, performing tasks such as invoice processing, invoice approvals, and answering inquiries. In March 2020, Taylor was promoted to a Business Support Specialist III - Accounts Payable. In this role, they continue to process invoices, ensuring they meet the S.A.M. requirements.
Overall, Taylor's work experience demonstrates their ability to handle various responsibilities, provide excellent customer service, and adapt to different industries.
Taylor Hall obtained a High School Diploma from American Charter Academy, where they studied High School/Secondary Diplomas and Certificates. Additionally, they obtained several certifications from Coursera, including the Google IT Support Professional Certificate Specialization, IT Security: Defense against the digital dark arts, System Administration and IT Infrastructure Services, Operating Systems and You: Becoming a Power User, The Bits and Bytes of Computer Networking, and Technical Support Fundamentals. These certifications were obtained between February 2018 and August 2018.
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