Tracy is a graduate of the University at Albany with a Bachelor of Arts degree in Psychology and holds a Master of Business Administration with concentration in Organizational Psychology and Development from American Inter-Continental University. Although not obvious from the title, in her current capacity Tracy oversees Program Evaluation, Marketing, and Facilities in addition to those of Technology & Energy Services. She has been with Community Action for nearly a decade and has received certification as a ROMA (Results-Oriented Management and Accountability) trainer; a nationally recognized certification designed to provide CAAs and other eligible entities receiving CSBG funding the framework for implementing a performance-based management system of accountability.
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