Jeannie Gonzalez

Jeannie Gonzalez is a seasoned professional with extensive experience in customer experience and marketing across various industries. Currently serving as Senior Manager of Global Customer Experience at Alchemy Global Solutions since June 2021, Jeannie has held significant roles such as Director of Customer Experience at Rockin H Ranch Events Venue and Enterprise Sales Director at Airship. Previous positions include Customer Success Director at Genesys and Group Director at SoundBite Communications, where Jeannie led strategic mobile marketing initiatives. A strong background in account management is evident from roles at Smart Reply and Sports Authority, along with foundational experience in marketing at Levitz Furniture and E.D. Film & Video. Jeannie holds an Associate Arts degree in Business, Management, Marketing, and Related Support Services from Indian River State College and Broward College.