James Kantner has extensive experience in customer service and sales support within the medical and retail sectors. Currently serving Alcon since June 2018, James has held multiple roles, including Digital Customer Experience and Principal Surgical Sales Support, and has been instrumental in providing exceptional support to key account customers, notably major national retailers and distributors. Prior experience includes roles at PRO Unlimited Alcon Novartis, where James was a Customer Care Associate, and at All Star Customer Service Inc., contributing to international market research and consumer feedback. James also has experience in team management and customer sales at North Texas Jellystone Park and has developed strong communication and problem-solving skills through a Bachelor of Arts and Science in Integrated Studies from the University of North Texas.
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