Brent Knipfer has extensive work experience in the field of IT service management and architecture. Brent has held various roles in different companies, including Alcor Solutions, Inc., where they served as the Chief Security Platform General Manager and Chief Platform Architect. In these roles, they were responsible for managing security platform services and architecting solutions for client corporate solvency.
Prior to that, Brent worked at Business Bridge as a Board, CEO, and Investor Consultant Advisor, providing expert insights and due diligence for enterprise software and IT management solutions.
Brent has also worked at Computer Aid, Inc. as an Enterprise ServiceNow Architect & Product Manager, where they played a key role in the implementation of ServiceNow-centric solutions for multiple clients.
Brent's experience also includes working at Accenture as a Security on ServiceNow Platform Global Lead, Service Management Solution Architect, and ServiceNow Solution Architect. Brent was responsible for defining offers, crafting solutions, and ensuring delivery for global clients.
In addition, Brent has worked at itSMF USA, CompuCom, DFW itSMF LIG, and Dell in various IT management and advisory roles.
Overall, Brent Knipfer has a wealth of experience in IT service management, architecture, security, and consultancy.
Brent Knipfer's education history is as follows:
- Brent Knipfer pursued a Bachelor of Science (BS) degree in Ceramic Engineering at Iowa State University.
- Brent also took Master's coursework in Metallurgical Engineering at Syracuse University.
- Brent pursued a Master of Science (MS) degree in Statistics at Binghamton University.
- Brent Knipfer participated in the High School Summer Honor Program in Computer Science at Truman State University.
- Brent received a High School Diploma from Winfield-Mount Union High School, where they completed a College/University Preparatory and Advanced High School/Secondary Diploma Program.
In addition to their formal education, Brent Knipfer has obtained various certifications. Some of them include:
- Armis Technical Architect from Credly, obtained in March 2023.
- ServiceNow Tokyo Delta Certified Admin from ServiceNow, obtained in February 2023.
- Armis Certified Sales Professional from Armis, obtained in January 2023.
- Armis Partner Vulnerability Management Certification from Armis, obtained in January 2023.
- Armis Technical Specialist from Armis, obtained in January 2023.
- ServiceNow Common Service Data Model 3.0 Fundamentals from ServiceNow, obtained in December 2020.
- PeopleReign Administrator from PeopleReign, obtained in August 2020.
- ServiceNow NowCreate from ServiceNow, obtained in June 2020.
- ServiceNow Subscription Model from ServiceNow, obtained in June 2020.
- ServiceNow Madrid Delta - Certified System Administrator from Webaccessor, obtained in June 2019.
- ITIL 4 Edition - ITIL Foundation Certificate in IT Service Management from PeopleCert, obtained in March 2019.
- ServiceNow Certified System Administrator, obtained in April 2018.
- Cloud-Agile Infrastructure P4 Expert from Accenture, obtained in September 2014.
- SaaS Implementation P4 Expert from Accenture, obtained in September 2014.
- Cloud Capability Assessor from Accenture, LLP, obtained in March 2014.
- Service Transformation P4 Expert from Accenture, obtained in November 2012.
- ITIL2011 Knowledge Update from ITSM Academy, obtained in January 2012.
- TIPA Assessor for ITIL from Public Research Centre Henri Tudor, obtained in July 2011.
- ITIL Version 3 Intermediate Certificate Service Design from SME, APM Group, OGC, obtained in June 2011.
- ServiceNow Certified System Administrator from ServiceNow, obtained in May 2011.
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