Mohamed Ashraf

Mohamed Ashraf is a seasoned customer service professional with extensive experience in team leadership and performance optimization. Currently serving as a Customer Service Team Lead at INTELCIA since September 2021, Mohamed focuses on enhancing customer service representatives' performance through regular feedback and coaching. Prior roles include Customer Service Supervisor at UX Centers and Customer Service Representative at Altice USA. Additional experience as a Brand Ambassador for JTI (Japan Tobacco International) further complements a strong customer service background. Mohamed holds a Bachelor of Business Administration from Alexandria University, which was completed in 2020.