Richard Hope

Richard Hope is a seasoned professional with extensive experience in technical support and product ownership. Currently serving as the GB & IRE Salesforce Product Owner at Aldi UK since May 2019, Richard previously held roles such as Logistics Supply Chain Assistant and Market Insight Analyst. Notably, Richard spent over 16 years at TNT, where significant achievements included the development of global KPI dashboards and a new ordering process that achieved annual savings of £600k. Richard also gained Microsoft Certified Professional Certification while fulfilling responsibilities in various technical support roles, including Desktop Support Analyst and Service Center Analyst, where Richard managed high volumes of technical support requests and contributed to system maintenance.