Mohamed Abdalla

Mohamed Abdalla is an experienced IT professional with a strong background in technical support and customer service. Currently serving as an IT Support Specialist at Alef Education since July 2019, Mohamed provides technical assistance to clients through various communication channels and resolves issues related to hardware, software, and network systems. Prior experience includes a role as an IT Support Specialist at Dubai Health Authority, where customer inquiries and complaints were addressed, and issues were resolved to ensure satisfaction. Mohamed also worked as a Technical Support Engineer at stc, offering first-line support for technical problems. Educationally, Mohamed holds a Bachelor's degree in Information Technology from Sikkim Manipal University in Gangtok.