aleno
Erik Liedtke is a skilled Customer Success Manager with extensive experience spanning multiple companies. Currently serving in this role at aleno since December 2023, Erik previously held similar positions at Nuix and DriverHero, where responsibilities included onboarding new customers, hosting webinars, managing a team of customer service agents, and collaborating with various departments based on customer feedback. Prior experience includes a role as a Search Engine Optimization Specialist at Appen, focusing on website evaluations and search engine algorithm improvements. Erik holds a Bachelor of Science in Business Administration and Psychology from Euro-FH Europäische Fernhochschule Hamburg and has completed a Non-Degree Program in International Business at Ramkhamhaeng University.
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aleno
For a new era of hospitality We develop intelligent and suitable solutions that shorten and simplify administrative processes. As if by magic: create order, structure work, simplify processes, save, resources, achieve more, live better. Our experience in gastronomy, management, and software development unites us in this goal. Together with innovative restaurateurs and programmers from all over Europe, headquartered in Zurich, we develop digital tools for the catering industry - intuitive, flexible, efficient. Our clientele is as colourful and diverse as the restaurant industry. People with heart, passion, dedication and success, committed to tradition, looking towards the future. Together we are constantly developing new IT solutions. Whether it's a restaurant chain, ski lodge, pop-up, brewery, or café - we accompany you into the future.