Ignacio García Mira

Ignacio García Mira serves as the Supervisor of the IT Help Desk at Aleph Group, Inc. since February 2021, where responsibilities include coordinating on-site and remote support, managing technology projects, reporting metrics, and collaborating on infrastructure and information security tasks. Prior roles include Senior Help Desk, providing first-level technical support and managing equipment and application configurations. Previous experience encompasses an IT Operations Analyst role at Accenture, a Customer Solutions Representative at Hewlett-Packard, and a Bilingual Customer Service Representative at TeleTech. Ignacio is pursuing a Bachelor's degree in Cybersecurity from Universidad Empresarial 'Siglo 21'​​ and holds a Technical Degree in Systems Analysis from ESBA Barrio Norte.