Madeleine Austermann

Madeleine Austermann has a diverse background in event coordination and operations management, with experience at Alera Group, Inc. as an Event Coordinator and Operations Coordinator from July 2024 to April 2025. In these roles, Madeleine focused on creating internal events to strengthen company culture and managing client-focused events to boost engagement. Previously, at Lighthouse Group, from July 2021 to July 2024, Madeleine led marketing and community events while managing logistics and vendor coordination, alongside Salesforce applications and marketing campaigns. Prior experience includes serving as a Human Resources Assistant at Grand Rapids Foam Technologies and a Customer Service Specialist at Booking.com. Madeleine holds a Bachelor of Arts in Business/Commerce from Hope College, where involvement included Sigma Iota Beta and the Business Club.