Ami Defesche

Ami Defesche currently serves as Community Manager at AlertMedia, beginning in October 2024. Prior to this role, Ami was the Director of Community at The Wildcard Alliance from January 2023 to October 2024, where responsibilities included developing and executing community strategy during the pre-alpha phase and collaborating with marketing and social teams for live content distribution. Previously, Ami worked at Intuit from June 2019 to January 2023 as US Community Team Lead, overseeing a team of community managers and third-party agents to enhance support for QuickBooks customers, and as a Social and Self Help Specialist, pioneering the TSheets internal knowledge community. Other positions held include Head of Community at Iris.ai, Senior Community Manager at Blackbaud, Community Manager at SpaceTime, and Lead Designer/Developer at Go9Media. Ami Defesche earned a BA in Graphic Design from St. Edward's University, graduating in 2011.