Greg Fickel

Greg Fickel is a highly experienced professional in technical implementation and operations management, currently serving as Senior Implementations Manager at Alertus Technologies since January 2023. Fickel acts as a trusted partner and technical expert across various sectors, including government and healthcare, focusing on new customer implementations and stakeholder relationships. Previously, Fickel was Director of Projects at Ascendant, where responsibilities included streamlining internal processes and enhancing customer and employee experiences. Fickel's extensive career also includes roles at iConstituent, where responsibilities spanned from Director of Operations to U.S. House Customer Support Manager, emphasizing leadership in customer support, product management, and team development. Earlier experience as Systems Integration Coordinator at InterAmerica Technologies involved training staff and liaising with client offices. Fickel holds a high school diploma from St. Vincent Pallotti High School.