Steven Kluss

Chief Operating Officer at Alex.Bank

Steven Kluss has extensive work experience in the banking and consulting industries. Steven is currently working as the Chief Operating Officer at Alex.Bank, starting in April 2023. Before that, they worked at NAC Consulting as the Director of System and Process Integration from 2018 to May 2023.

Prior to their role at NAC Consulting, Steven worked at Suncorp Group for several years in various leadership positions. Steven served as the Executive General Manager of Lending from November 2016 to September 2018. From December 2007 to December 2016, they were the Executive General Manager of Operations and Support, responsible for leading Suncorp's retail and business banking operational teams. Furthermore, they worked as the General Manager of Bank Strategy from July 2007 to July 2008, where they coordinated the Senior Leadership Team in developing the bank's 3-year business plan and led the Project Management Office in prioritizing and managing resources.

Steven Kluss began their career at Suncorp Group as the National Manager of Sales and Service in 2000.

Steven Kluss has a diverse education history. In 2008, they attended the University of Southern Queensland and completed their MBA in Strategic Leadership in 2011. In 2013, they enrolled in the Harvard Business School for an Executive Program in Leading Change and Organisational Renewal. During the same year, they also pursued an Executive Program in Implementing Improvement Strategies at the MIT Sloan School of Management. Additionally, in 2008, they started studying at the Macquarie Graduate School of Management in the field of Strategic Innovation Management, but no degree information is provided for this program.

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