Javier J. Flores

Javier J. Flores is an experienced professional in customer service and operations management with a career spanning various roles in multiple organizations. Currently serving as the Intake Specialist Supervisor at Alexandra Lozano Immigration Law PLLC since August 2025, Javier previously held positions including Customer Service Specialist at Principal Financial Group and Customer Service Manager at Griffin Brothers Companies, where oversight of contact center operations was crucial. Additional roles include Service Center Manager at Service Legends Heating and Air Conditioning, Operations Manager - Assistant Vice President at Marsh & McLennan Companies, and Customer Care Team Manager at Cognizant. Javier's career began with a focus on team leadership and customer experience at the Visiting Nurse Service of New York. Javier holds a diploma in Graphic Design from The Wood Tobe Coburn School.