Hossam Elmorabaa has extensive experience in the banking sector, currently serving as Senior Manager in the CRM & Business Support Office at ALEXBANK since December 2010. In this role, Hossam provides strategic support for CRM tools to enhance service models and improve productivity. Previously, Hossam held the position of Senior Manager for SME Banking, focusing on customer relationship management and credit assessments. Prior to ALEXBANK, Hossam worked at CIB Egypt for over 13 years in various roles, including Credit Associate and Senior Specialist, where responsibilities encompassed managing relationships, credit assessments, and operational processes. Hossam's educational background includes a Master of Business Administration from The Arab Academy For Management, Banking And Financial Sciences, and degrees in Financial Accounting and Accounting from Ain Shams University.
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