Alfa Laval
Lisa Strand serves as the Customer Service Parts Manager at Alfa Laval since May 2023, overseeing a team of 11 and co-managing a larger team focused on process improvement across several U.S. locations. Previously, Lisa held various leadership positions at International SOS from June 2011 to March 2023, including Director of Quality Assurance and Continuous Improvement for the Americas, where responsibilities included creating PowerBI dashboards and supporting sales analytics. Other notable roles included Senior Manager of Client Services and Manager of Digital Service Delivery, contributing to client support and service delivery in the Americas. Lisa's earlier experience includes positions at GSK, Pfizer, Wyeth, Jean Bender Consultants, and Albert Einstein Medical Center, spanning roles in business analysis, project management, and IT services. Education includes a BA in Organizational Development from Rosemont College, along with a Six Sigma Green Belt certification from Villanova University.
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Alfa Laval
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Alfa Laval is a leading global provider of first-rate products in the areas of heat transfer, separation and fluid handling. With these as its base, Alfa Laval aims to help enhance the productivity and competitiveness of its customers in various industries throughout the world.