Shahrukh Ahmed Shaikh is an experienced IT professional currently serving as an IT Support Specialist at Alfardan Group since December 2020. Prior to this role, Shahrukh worked as an Information Technology Support Engineer at Bank Muscat from January 2018 to December 2020, providing support to over 500 users and managing various IT equipment while ensuring high levels of customer satisfaction. Shahrukh's entrepreneurial background includes self-employment from January 2015 to January 2017, focusing on online marketing, negotiation skills, and e-commerce management. Educational qualifications include a Postgraduate Certificate in Cloud Computing from Manipal Academy of Higher Education, Dubai (July 2021 - February 2022), and a Bachelor of Engineering in Electrical, Electronics, and Communications Engineering from St. Aloysius International University (2012 - 2016). Shahrukh's education began with a secondary school diploma from Indian School Muscat (1997 - 2008).