Ms Shorten has been an executive in the engineering, resources and technology industries, advising boards on media, investor, government and community relations. She has commercial expertise in reputational risk management.
In her corporate roles, Ms Shorten established issues and crisis management capabilities, directed brand strategy and corporate communications and engaged investor and local communities in change processes.
As an advocate for equality Ms Shorten has been committed to improving the lives of women, children and people with disabilities through her 25-year involvement with not-for-profit organizations, particularly those in research.
She is currently a Non-Executive Director of Industry Fund Services and serves on their Audit and Risk Committee.
Ms Shorten is an Ambassador for Our Watch; a strategic advisor to Burnet Institute for their Healthy Mothers, Healthy Babies Program; the Inaugural Ambassador for the Foyer Foundation; Victoria University's Ambassador for Youth Mental Health and Ambassador for the Gidget Foundation.
She has served on boards of the Endeavour Foundation; the Public Relations Industry Association; the Royal Children’s Hospital Developmental Medicine – Solve and Mindcare Limited (Queensland’s foundation for mental health).