Pierpaolo Pernici

Pierpaolo Pernici is an accomplished professional currently serving as the Head of Customer Transformation at ALIA SERVIZI AMBIENTALI SpA since September 2022, with a focus on driving digital transformation and innovation. A long-term volunteer at Movimento Shalom onlus since April 1992, Pierpaolo previously held various leadership roles at Acea from December 2015 to August 2022, including Head of Digital Development & Knowledge Management and responsibilities in Customer Experience & Marketing. Prior experience encompasses positions as IT Project Manager at Acque SpA, Business Manager at Verticaltech Srl, Head of Technical Operations at Fastweb, and Head of Internet Services Department at Leadernet - Gruppo CLD. Education includes a Master's degree in UX Design from Talent Garden and ongoing studies at Università di Pisa.