Eli Sparks is a Senior Support Engineer at Alianza with over 20 years of experience in designing and supporting voice networks. They have previously held positions as NOC Manager at Allo Communications and as a Translations Tier 2 Support specialist at Sprint, contributing to significant improvements in network performance and customer satisfaction. Eli has extensive expertise in both legacy and cloud-based telecom technologies, including VoIP services, SS7, SIP, VoLTE, and IMS. They earned a Bachelor of Telecommunications Management from DeVry University-Missouri.
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