Alibaba Group
Richard Lou is currently the head of HR for Alibaba in the Americas. Richard has extensive experience in leading HR teams and initiatives in a variety of companies. In their most recent role at Alibaba Cloud, they successfully led the integration after mergers and acquisitions, and maintained good working relationships with founders, shareholders, and the core management teams of these acquired companies. Richard has also been instrumental in designing and implementing corporate organizational structures and strategic HR initiatives, including programs of company culture (VVM), organizational capability, talent engagement, which have covered all business units, subsidiaries, channels, and functional sectors. In addition, they have developed a four-dimension leadership model for DIAN corporation and the description of desired behavior patterns and cases, as well as designed and implemented the leadership pipeline and development program. Lastly, they have created an organizational diagnostic system to analyze organizational capability and effectiveness of value chain (R&D, chain labs, logistics & distribution), functional departments, and subsidiaries. Under Richard's guidance, the HR team at Alibaba has been able to successfully navigate these challenges and support the company's aggressive growth strategies.
Richard Lou has a Doctor of Business Adminstration from the City University of Hong Kong, an EMBA from China Europe International Business School (CEIBS), and an MBA from Victoria University. Richard also has a Postgratuate Diploma in Psychology from Soochow University and a BS in Finance from Nanjing University. Richard is certified from SHRM in SHRM-SCP.
Their manager is Judy Tong, Chief People Officer. They are on a team with Summer XIA - Recruitment Manager, Jon Ye - Head of Global Regional HR, and Kenneth Yeung - Human Resources Manager.
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Alibaba Group
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To fulfill their mission “to make it easy to do business anywhere,” Alibaba Group enables businesses to transform the way they market, sell and operate and improve their efficiencies. They provide the technology infrastructure and marketing reach to help merchants, brands,retailers and other businesses to leverage the power of new technology to engage with their users and customers and operate in a more efficient way. They also empower enterprises with their leading cloud infrastructure and services and enhanced work collaboration capabilities to facilitate their digital transformation and to support the growth of their businesses. Their businesses are comprised of China commerce, International commerce, Local consumer services, Cainiao, Cloud, Digital media and entertainment, and Innovation initiatives and others. An ecosystem has developed around their platforms and businesses that consists of consumers, merchants, brands, retailers, third-party service providers, strategic alliance partners and other businesses. Alibaba is China’s — and by some measures, the world’s — biggest online commerce company. Its three main sites — Taobao, Tmall and Alibaba.com — have hundreds of millions of users, and host millions of merchants and businesses. Alibaba handles more business than any other e-commerce company. Taobao is Alibaba's biggest shopping site. It's home to seven million merchants selling everything from tiger-striped leather jackets to origami decorations. It’s free for users, but sellers can pay for ads to stand out from the crowd. They also serve millions of enterprises through their Cloud business, and many of their customers are reputable industry leaders in their respective verticals.