Richard Lou

Richard Lou is currently the head of HR for Alibaba in the Americas. Richard has extensive experience in leading HR teams and initiatives in a variety of companies. In their most recent role at Alibaba Cloud, they successfully led the integration after mergers and acquisitions, and maintained good working relationships with founders, shareholders, and the core management teams of these acquired companies. Richard has also been instrumental in designing and implementing corporate organizational structures and strategic HR initiatives, including programs of company culture (VVM), organizational capability, talent engagement, which have covered all business units, subsidiaries, channels, and functional sectors. In addition, they have developed a four-dimension leadership model for DIAN corporation and the description of desired behavior patterns and cases, as well as designed and implemented the leadership pipeline and development program. Lastly, they have created an organizational diagnostic system to analyze organizational capability and effectiveness of value chain (R&D, chain labs, logistics & distribution), functional departments, and subsidiaries. Under Richard's guidance, the HR team at Alibaba has been able to successfully navigate these challenges and support the company's aggressive growth strategies.

Richard Lou has a Doctor of Business Adminstration from the City University of Hong Kong, an EMBA from China Europe International Business School (CEIBS), and an MBA from Victoria University. Richard also has a Postgratuate Diploma in Psychology from Soochow University and a BS in Finance from Nanjing University. Richard is certified from SHRM in SHRM-SCP.

Their manager is Judy Tong, Chief People Officer. They are on a team with Summer XIA - Recruitment Manager, Jon Ye - Head of Global Regional HR, and Kenneth Yeung - Human Resources Manager.