Lisa Wong

Lisa Wong is an experienced professional in technical writing and documentation management, currently serving as Senior Manager of Customer Self Service and Documentation at Alida since June 2016. Lisa's expertise includes managing a team responsible for user and API documentation, enhancing content through analytics, and developing help resources in collaboration with software development teams in an Agile environment. Prior to this role, Lisa contributed to Vision Critical in various technical writing capacities, culminating as Documentation Team Lead, and founded a successful fashion blog, Solo Lisa. Educational qualifications include a BA in English Literature and International Relations from The University of British Columbia.