Lisa Miller

Lisa Miller is a seasoned professional with extensive experience in customer care operations and project management. Currently serving as the VP of Customer Care Operations at Alight Solutions since October 2009, Lisa leads all aspects of Customer Care Shared Operations, managing a $300M annual budget and overseeing 6,500 Customer Care Representatives globally. Prior to this role, Lisa spent 14 years at Aon, starting as a Customer Service Representative and advancing to the position of Director, Project Manager, where responsibilities included customer service support and new client implementations. Lisa Miller's leadership and strategic management skills are instrumental in delivering high-quality client service and operational efficiency.