Micah B. currently serves as a Wealth Business Technology Architect at Alight Solutions, focusing on the adoption of Enterprise SaaS solutions and driving ROI for clients. Previously, Micah held the role of Senior Enterprise Client Partner at QASource, managing key accounts and aligning resource planning tools with operational goals for Fortune 500 clients. Micah also worked as an Enterprise Customer Success Manager at Stratix Corporation, enhancing customer experience in mobility and retail through SaaS support. Earlier experience includes managing a $10M+ client portfolio as a Business Banking Client Manager at Fifth Third Bank, providing tailored financial services. Micah earned a Bachelor of Science in Business, Management, Marketing, and Related Support Services from Central State University.
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