Roland Martinez

Roland Martinez has a diverse work experience spanning over multiple industries. Roland currently serves as a Service Delivery Lead at Alight Solutions, where they support external clients in resolving business and system-related issues. Prior to this, Roland worked as an Enterprise Service Manager at Nabors Industries, where they managed a team of 20+ technical analysts and maintained policies and procedures regarding help desk workflow. Roland also worked as an SAP Application Support/SAP Security contractor at Baker Hughes, providing support for SAP applications and troubleshooting issues. Before that, Roland had a long tenure at Hewlett-Packard, where they served as an SAP Basis Analyst, Supervisor Operations, and Change Management professional. Roland implemented change management processes, supervised operations teams, and supported production systems. Additionally, Roland worked at MD Anderson Cancer Center as a Change Management Manager, where they implemented the organization's first change management process.

Roland Martinez has a Bachelor of Science in Management from the University of Phoenix, which they obtained from 2007 to 2012. Roland also has an Associates degree in Computer Science from North Harris College, which they obtained from 1993 to 1997. Additionally, Roland has obtained several certifications from Microsoft, including MCDBA: Microsoft SQL Server 2000, MCSE1: Windows 2000, and MCPS: Microsoft Certified Professional. The specific months and years of obtaining these certifications are not provided.