Alinta Energy
Hayden Lewis is an experienced professional in the credit, collections, and customer retention sectors with a strong background in operations management. Currently serving as Delivery Manager for Credit & Collections at Alinta Energy since January 2020, Hayden previously held the role of Business Process Lead for Customer Retention. At TOWER Insurance from August 2015 to October 2019, Hayden successfully implemented retention strategies that reversed historical losses and expanded a small team to handle challenging customer experiences. Earlier, as Operations Manager at Energy Watch from March 2010 to June 2015, Hayden contributed to the company's international growth through extensive experience across various departments, focusing on training, development, process improvement, and compliance audits.
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Alinta Energy
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Alinta Energy is a leading Australian utility with an owned and contracted generation portfolio of 3,000MW, over 1 million combined electricity and gas retail customers, and around 1,000 employees across Australia and New Zealand. We’ve been supplying energy in Australia for over 20 years. Today we’re a vertically integrated energy company, providing generation, retail and wholesale supply of gas and electricity across Australia. We also offer local customer service through our support hubs in Perth, Western Australia and Morwell in Victoria. Alinta Energy continues to support the development of renewable energy generation, with a 2025 target for 1,500MW of owned and contracted renewable energy generation nationally.