Alinta Energy
Todd McDonald is an experienced professional specializing in customer advocacy, vulnerability management, and operational excellence within the energy sector. Currently serving as a Retail Community Advocate at Alinta Energy since December 2020, Todd focuses on addressing the needs of vulnerable customers. Previously held roles include Functional Manager of Customer Vulnerability at Alinta Energy, where responsibilities included overseeing critical business processes for sensitive customer groups. Todd also has extensive experience as a Customer Assist Manager at Red Energy, a Conciliation Manager at the Energy and Water Ombudsman (Victoria), and various positions at Just Car Insurance and BD4U Computers. Educational credentials include a Diploma of Management from the Australian Institute of Management and a Diploma of Information Technology from Southbank Institute of TAFE.
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Alinta Energy
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Alinta Energy is a leading Australian utility with an owned and contracted generation portfolio of 3,000MW, over 1 million combined electricity and gas retail customers, and around 1,000 employees across Australia and New Zealand. We’ve been supplying energy in Australia for over 20 years. Today we’re a vertically integrated energy company, providing generation, retail and wholesale supply of gas and electricity across Australia. We also offer local customer service through our support hubs in Perth, Western Australia and Morwell in Victoria. Alinta Energy continues to support the development of renewable energy generation, with a 2025 target for 1,500MW of owned and contracted renewable energy generation nationally.