Emanuel Kaczmarczyk has extensive experience in various roles focusing on customer retention, team leadership, and strategic business development. As the owner and web developer at Agencja Interaktywna EKX.PL since April 2018, Emanuel manages the strategic development of the company, including budgeting and cost control. In a concurrent role at Alior Bank SA since November 2022, Emanuel develops retention strategies aimed at maintaining customer loyalty, actively monitoring clients at risk of leaving. Previously at CANAL+ Polska from October 2018 to August 2022, Emanuel coordinated a debt collection team and improved operational efficiency. Prior experience at PLAY included providing tailored business solutions in sales, particularly in ICT products.