Furqan Khuaja is a seasoned professional in the field of software engineering and CRM solutions, currently serving as a Microsoft Dynamics 365 CE Senior Consultant at Alithya since October 2022. Previously held the position of Manager, Customer Success at NexJ Systems, where responsibilities included project management and CRM solution consulting. At Genetec, from January 2017 to October 2021, Furqan contributed as a Business Process Analyst for Dynamics 365 CE, optimizing business processes for Global Subscription Sales and supporting users across various functional levels. Earlier experience includes roles as a Software Support Analyst and Senior Service Desk Operator, as well as a Software Engineer at NextGeneSol. Furqan holds a Master of Engineering in Computer Software Engineering from Concordia University and a Bachelor of Science in Computer Science from NED University, along with a Diploma in Database Administration from College Canada.