Audrey GUERIN

Audrey GUERIN has a diverse work experience that spans from 2011 to the present. Her most recent role is Senior Platform Operations Associate at Salsify EMEA, a position they have held since 2020. Prior to that, they were a Platform Operations Associate and Platform Operations Analyst at Salsify EMEA. From 2017 to 2020, they held the role of Responsable Relation Client et Logistique at Pixter® and Chargée de Relation Client at Dejbox. At Dejbox, they were responsible for managing customer requests and complaints, and analyzing feedback to optimize processes and services. From 2016 to 2017, they were Commerciale et Assistante Développement Produit at L'Angélys. In this role, they were responsible for supporting commercial activities in Île-de-France, including customer follow-up, new reference implementation, prospecting, and store animations. From 2015 to 2016, they were Chargée de relation client et développement commercial at Villa Marthe. In this role, they were responsible for developing the Bistrot Charcutier and its store, increasing restaurant attendance, and transforming the customer experience into additional sales. From 2014 to 2015, they were Monitrice Solidaire Anglais at Groupe Sup de Co La Rochelle, and Assistante Marketing at Studio-Solution.com LTD. From 2012 to 2014, they were Responsable du Pôle Journalisme Sup Actu' at Association Well'Com. Finally, from 2011 to 2012, they were Vice-Présidente at Maison des Lycéens - Lycée Louis Audouin Dubreuil.

Audrey GUERIN's education history consists of a Bachelor Business in Management Commercial from Excelia (2012-2015), a Master of Business Administration (MBA) in International Premium and Luxury Marketing Management from Excelia (2015-2017), a Baccalauréat in Littéraire spécialité anglais from Lycée Louis Audouin Dubreuil (2011-2012), and a Baccalauréat in Economique et social spécialité anglais from Lycée Louis Audouin Dubreuil (2009-2011). In addition, Audrey has obtained several certifications, including Annoncer une mauvaise nouvelle à un client from LinkedIn (2020), Gérer les attentes des clients pour les managers from LinkedIn (2020), Traiter avec des clients mécontents from LinkedIn (2020), Certificat Voltaire - Score: 929/1000 from Certificat Voltaire (2016), TOEIC - Score: 940/990 from ETS Global B.V. (2014), and TOEFL IBT - Score: 80/120 from ETS Global B.V. (2013).