Adriana Herrero

Adriana Herrero holds a degree in Communication and Public Relations from Universidad Latinoamericana and possesses extensive experience in operations and project management across various industries. Currently serving as Operations & Technology Director at Alkemy enabling evolution, Adriana is responsible for directing operations and ensuring service quality. Prior roles include Operations & Project Management Director and Digital Accounts Director at Interalia, where responsibilities encompassed project planning, client management, and budget tracking for notable accounts such as Kellogg's and Kia. Adriana has a proven track record in implementing best practices, improving processes, and driving client satisfaction, alongside experience in managing loyalty programs and call center operations for major brands in Latin America.