Jenil Shah

Business Analyst at All American Healthcare

Jenil Shah's work experience includes:

- Business Analyst at All American Healthcare: Jenil collaborated with executives to identify potential opportunities and drafted business and technical requirements. They used Jira Software for communication with developers and conducted user acceptance testing. They also provided UI changes and recommendations for improvement to senior leadership.

- Sr. Data Analyst at All American Healthcare: In this role, Jenil aggregated the functionality of many 3rd party applications into a consolidated UI. They used data studio to generate reports and dashboards and worked with the managerial department to create reports that meet business needs using SQL queries and database knowledge.

- Jr Tech Ops Intern at All American Healthcare: Jenil served as a Junior Tech Ops Intern, but no specific role description is provided.

- Technical Support Analyst at Iris ID Systems Inc: Jenil analyzed issues reported by users and provided troubleshooting solutions related to software and hardware. They suggested improvements for product and application performance and analyzed web server performance.

- Information Technology Administrator at TechSoup: Jenil operated for IT issues related to equipment, software, and other IT requests. They provided on-site and remote IT support for 150+ local and remote users. They also performed IT onboarding and off-boarding procedures and assisted with office moves and buildouts.

- Internship Program at Kirkland & Ellis LLP: Jenil worked in various departments such as the Office Service Department and IT. They troubleshooted lawyer workstations and updated schedule databases using Microsoft Access.

- Undergraduate Student at Genesys Works: Jenil developed professional skills through workshops and practiced trade behavior. They gained IT knowledge through hands-on experience in troubleshooting hardware and software issues, assembling and dismantling computer equipment, and installing operating systems.

Jenil Shah holds a Master's degree in Business Analytics from Penn State University. Prior to obtaining this degree, they earned a Bachelor's degree in Business Administration with a concentration in Information Systems from San Francisco State University. Additionally, they have obtained a certification as a Mendix Rapid Developer from Mendix in April 2020.

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