Alargam Mohamed

Alargam Mohamed has a diverse work experience in various roles and industries. Alargam is currently working at all.health as a Product Management & Customer Experience associate since April 2022. Prior to that, they worked at the same company as an Onboarding & Technical Support Coordinator starting from February 2021.

Before joining all.health, Alargam worked at Legacy International LLC as a Product Management and Support Specialist from September 2018 to December 2019. In this role, they organized team training, improved technical support team response, reduced support costs, and led client discussions and solution proposals. Alargam also focused on discovering and securing new business opportunities.

Alargam also worked at Franco Pinto, where they held multiple roles. As a Technology & Product Development Specialist from May 2018 to October 2018, they conducted cost and revenue analysis, introduced new smart home products, and coordinated product launches. Prior to that, from May 2017 to May 2018, they served as an IT Solutions Specialist and Network and Security Product Manager. In this role, they were responsible for responding to inquiries, ensuring open communication among stakeholders, addressing delicate situations, and managing conflicts.

Earlier in their career, Alargam worked at Zidni Technologies as a Technical Support Engineer in 2016. Alargam provided technical support for hardware and software, troubleshooted problems, maintained desktops and servers, and responded to support requests.

Additionally, Alargam briefly worked as a Control Engineer at Sudanese Electricity Distribution in March 2016.

Overall, Alargam has demonstrated expertise in product management, technical support, customer experience, and business development throughout their career.

Alargam Mohamed obtained a Bachelor's degree in Electronics Engineering from the Sudan University of Science and Technology between the years 2010 and 2015. In 2022, they completed a Product Management Nanodegree from Udacity. Additionally, they have obtained several certifications including a Product Manager Nanodegree from Udacity, a Product Analytics Micro-Certification from Product School, a Scrum Foundations Professional Certificate (SFPC) from CertiProf, Agile in the Program Management Office certification from the Project Management Institute, New Product Development qualification from Technion - Israel Institute of Technology, and certifications in various other areas such as customer engagement, service management, and project management from institutions like IBM, LinkedIn, and AXELOS Global Best Practice.