Takao Chitose

Takao Chitose is a seasoned professional in customer experience design and marketing, currently serving as CX Design Lead at All Nippon Airways since May 2024. Prior experience includes roles as Vice President of Business Development at ANA X Inc., and various Vice President positions at Peach Aviation, where responsibilities encompassed data-driven marketing and product development. Earlier experience encompasses leadership in digital marketing at Microsoft, strategic marketing at Dell and APC Japan, and event marketing at Softbank. Takao holds an MBA in Business and Marketing from Meiji University and has a strong background in developing innovative marketing strategies and enhancing customer relationships.