Kat Olsheske is a seasoned professional with extensive experience in customer experience and support. Currently serving as the Director of Customer Experience - Residential Products at Allegion, Kat has previously held significant roles including Advisor at Aimiable, Head of Support and Success at Knack, and Director of Customer Experience at Avigilon, where a revenue-generating customer experience organization was built to support substantial growth. Kat also contributed to community initiatives as a Member/Mentor at Support Driven, and volunteered as an SFRG Finance Admin with the Army National Guard. With a strong educational foundation in General Studies from Indiana University Indianapolis and a background in Computer Science from Cebu Doctors' University, Kat combines technical expertise with a passion for enhancing customer journeys.
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