Kevin Welty

Kevin Welty currently serves as a Customer Success Manager at Allegion since November 2023. Prior to this role, Kevin held various senior leadership positions at HID from December 2004 to August 2023, culminating in the role of Senior Director Technical Support Governance. In this capacity, Kevin developed a strategy to enhance collaboration across six business areas through an innovative council framework. Additional responsibilities included overseeing global and regional support strategies, managing teams ranging from 18 to 63 staff members, and aligning budgetary strategies and CRM project requirements. Kevin's career began as a Technical Support Engineer, providing installation and configuration support while contributing to the development of work instructions for product repairs. Kevin earned a Bachelor of Science degree in Social Sciences from Towson University.