Janaya Spink

Janaya Spink is an experienced professional in customer operations and wholesale management, currently serving as the Customer Operations Manager at Allegro Coffee Company since January 2017. In this role, Janaya manages the hiring and training of customer service representatives, oversees order processing, collections investigations, quality control, and special requests. Previously, Janaya held positions as a Customer Operations Specialist and Wholesale Operations Manager at P Girl Designs, where effective communication with sales representatives, vendors, and factories ensured timely delivery to customers. Additionally, experience as an Assistant Buyer at Icelandic Design involved managing customer service for both in-store and online audiences. Janaya holds a Bachelor of Arts in Fashion Merchandising from FIDM, earned between 2007 and 2010.