Kelly Moloney

Operations Manager, Customer Support at Midi Health

Kelly Moloney is an experienced operations manager specializing in customer support and insurance operations. Currently serving as Operations Manager for Customer Support at Midi Health since July 2025, Kelly previously led operations programs at Alma to enhance support workflows and improve provider and patient access to care. At Stitch Fix, from February 2019 to June 2023, Kelly developed operational strategies that optimized client experience processes while reducing handoffs. Earlier roles at SupplyHouse.com included supervising customer service operations, managing fraud prevention, and analyzing high-risk orders. Kelly holds a Bachelor of Arts in Psychology from the University of North Carolina at Chapel Hill and a Project Management Certificate from Hofstra University.

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