Saundra Midkiff

Saundra Midkiff has extensive experience in membership management and customer satisfaction across various industries. Currently serving as the Director of Membership at the Allen Fairview Chamber of Commerce since June 2016, responsibilities include new member sales, retention, and overseeing the Ambassadors program and Ribbon Cuttings. Prior roles include Senior Market Research Analyst at Prudential Financial, focusing on customer satisfaction surveys, and Business Excellence Analyst at Citigroup, where customer feedback was addressed to improve service quality. Additionally, Saundra held positions at Associates First Capital as a Customer Service Specialist and at First American Bank as a Senior Savings Counselor, demonstrating a strong background in client relations and operational excellence. Early experience as a Sales Auditor at Dillards solidified foundational skills in inventory and financial reconciliation.