Carol Laine

Carol Laine is an experienced professional with a strong background in management and customer service. As the Division Manager for Alley-Cassetty Brick & Stone since September 2015, Carol oversees operations for the Cookeville and Lebanon locations, providing system and IT support for customer service staff, managing commission reports, and maintaining pricing. Previous roles include Dispatcher at Hoover Inc. Crushed Stone, where Carol managed truck weighing according to regulations, and Experiential Learning Specialist at Middle Tennessee State University, supporting program operations and managing the Experiential Learning Lab. Carol also served as Barn Manager at Carol Laine Management and Office Manager at The Laine Company Inc., where responsibilities included budget control and operational efficiencies. The career began in customer service at LoJac Materials, Inc., where training and supervisory skills were developed. Educational achievements include a degree from Middle Tennessee State University and licensure as a cosmetologist from Bella's School of Cosmetology.