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Sujit Kumar

Vice President - Customer Relations, Customer Experience at Alliance Group

Sujit Kumar has extensive work experience in customer relationship and customer experience roles. Sujit is currently serving as the Vice President - Customer Relationship, Customer Experience at Alliance Group since September 2022. Prior to this, they worked as the Head - Customer Relations, Customer Experience at GM Infinite Dwelling (India) Pvt. Ltd from September 2020 to September 2022. Sujit also worked as the Deputy General Manager - Customer Relationship at Prestige Group from May 2016 to August 2020. Sujit has also held positions such as Head - Project Management and Customer Relationship at telematics4u services pvt. ltd. from May 2014 to May 2016, Cluster Manager - Customer Service and Operations at ICICI Prudential Life Insurance Company Limited from September 2004 to May 2013, Operations Manager at EZ Medscribe from January 2003 to September 2004, and Operations Team Lead at Comat Infoscribe Pvt Ltd. from September 1999 to January 2003.

Sujit Kumar holds an MBA degree in Marketing from the University of Mysore. Additionally, they have obtained the Certified Six Sigma Black Belt certification in Quality Control and Process Improvement from Henry Harvin. Sujit has also earned a Licentiate degree in Insurance from the Insurance Institute of India. Furthermore, Sujit has acquired additional certifications, including the Six Sigma Black Belt (CSSBB) from Henry Harvin Education in June 2020, and the Lean Six Sigma Green Belt Certification from the same institution in April 2020.

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