Ben Dyer

Ben Dyer is a seasoned professional with extensive experience in complaint management and operational performance within the financial services sector. Since November 2004, Dyer has served as Senior Manager for Complaints People & Performance at Santander UK, where responsibilities include monitoring and managing budget and operational performance for Retail Complaints Operations. Prior roles at Santander include Complaints Policy & Process Manager, and Quality Manager. Prior to their tenure at Santander, Dyer held various positions at HBOS Financial Services Limited, including Regulated Complaints Review Manager, and began their career at Halifax as a Customer Services Assistant. Dyer's educational background includes attendance at Cavendish School.