Amanda Dickens

Amanda Dickens is a Customer Success Manager at Inovalon since February 2022, where responsibilities include enhancing customer adoption and utilization, managing retention efforts, and facilitating product development through customer feedback. In addition to customer relationship management, Amanda has been a Quality Care Manager at Alliance Health since August 2015, with expertise in health registries and HEDIS, and leads quarterly Patient Family Advisory Council meetings. Previous roles include Medical Receptionist at Romeo Family Health and Medical Assistant at Bloomfield Laser and Cosmetic Surgery Center. Amanda holds a Bachelor's degree in Health Care Administration/Management from Western Governors University and a certification in Fundamentals of Project Management from the University of Virginia.