Mark Behan

Mark Behan is an experienced Business Intelligence Analyst at Allianz Ireland, holding the role since December 2021, and previously serving as a Voice of Customer Specialist. Prior experience includes a decade at Bord Gáis Energy, starting as a Billing Administrator and advancing to positions such as Customer Journey & NPS Specialist and NPS Analyst, where Mark managed billing teams and project coordination. Early career roles include work as a Bord Gáis Energy SME Administrator at CPM Ireland and Account Executive at Publicis D, focusing on account management and reporting using Salesforce. Mark is currently pursuing a Bachelor of Business Studies at Dublin Institute of Technology and holds a Diploma in Marketing, Advertising & Public Relations from Dublin Business School.