Andrew Hicks

Andrew Hicks is an experienced Information Systems Operations Analyst currently at Allied National, responsible for administering and configuring 100 users across various internal and third-party programs while managing help desk inquiries. Prior experience includes a Technical Support role at Parker Hannifin, where Andrew collaborated on design improvements and effectively reduced system downtime by 20%. Andrew's background also includes service as a Combat Engineer in the US Army, where complex wire obstacles were constructed and mine detection and route clearance operations were conducted. Earlier experience at Dart First State involved providing clerical support, including data entry and document management. Andrew's educational journey includes training from Springboard.